Question 1

What documents are required to rent a car or bike?

Accepted Answer

You’ll need a valid driving license, one government-issued ID proof, and in some cases, a security deposit. For international customers, a passport and international driving permit may be required.

Question 2

Do you provide driver service with the rental vehicles?

Accepted Answer

Yes, we provide professional drivers on request. Driver charges depend on duration and distance.

Question 3

What happens if I return the vehicle late?

Accepted Answer

Extra usage beyond your booking duration will be charged as per our hourly or daily rental policy. If usage crosses 12 hours, it will be counted as a full-day rental.

Question 4

Is fuel included in the rental price?

Accepted Answer

No, fuel is not included. The vehicle will be given with a certain fuel level, and we request you to return it with the same level.

Question 5

What should I do in case of an accident or breakdown?

Accepted Answer

In case of an accident, immediately inform our support team and local authorities. For breakdowns, we provide 24/7 roadside assistance to ensure you are never stranded.

Question 6

Can I rent a vehicle for outstation travel?

Accepted Answer

Yes, our vehicles can be used for outstation trips. Please inform us in advance, as additional conditions and charges may apply.

Question 7

How can I book and make payments?

Accepted Answer

You can book directly through our website or contact our customer care. Payments can be made online via UPI, cards, wallets, or in cash at the time of pickup.

Question 8

Do I get a helmet with bike rentals?

Accepted Answer

Yes, complimentary helmets are provided with all bike rentals.

Car & Bike Rental FAQ in Bhubaneswar